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var(--border);padding:16px;overflow-y:auto}.support-sidebar-head{display:flex;align-items:center;justify-content:space-between;margin-bottom:16px}.support-sidebar-head h2{margin:0;font-size:1.1rem}.support-ticket-list{list-style:none;margin:0;padding:0}.support-ticket-item{padding:12px;border-radius:8px;cursor:pointer;margin-bottom:6px;border:1px solid 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var(--border);background:var(--surface);cursor:pointer}.order-rating-btn.good.active{border-color:var(--accent);background:var(--accent-soft)}.order-rating-btn.bad.active{border-color:var(--danger);background:#dc4c5c1a}.order-rating-tags{display:flex;flex-wrap:wrap;gap:8px;justify-content:center;margin-bottom:16px}.order-rating-tag{padding:6px 12px;border-radius:999px;border:1px solid var(--border);background:var(--surface);font-size:.85rem;cursor:pointer}.order-rating-tag.active{border-color:var(--primary);background:#3d6b8e1a;color:var(--primary)}.order-rating-footer{display:flex;justify-content:space-between;font-size:.85rem;color:var(--muted);margin-bottom:16px}.p2p-proof-upload-area{display:flex;align-items:center;justify-content:center;min-height:120px;border:2px dashed var(--border);border-radius:12px;margin-bottom:16px;cursor:pointer;color:var(--muted)}.p2p-proof-upload-area input{display:none}.seller-accept-overlay{position:fixed;top:0;right:0;bottom:0;left:0;z-index:300;background:#1414148c;display:flex;align-items:center;justify-content:center;padding:16px}.seller-accept-modal{width:100%;max-width:420px;max-height:90vh;overflow-y:auto;margin:0;padding:20px;box-shadow:0 12px 48px #14141433}.seller-accept-title{text-align:center;font-size:1.1rem;margin:8px 0 16px}.seller-accept-buyer{display:flex;align-items:center;gap:12px;padding:12px;background:var(--surface-2);border-radius:12px;margin-bottom:12px}.seller-accept-buyer div{display:flex;flex-direction:column;gap:4px;font-size:.85rem}.seller-accept-buyer strong{font-size:1rem}.seller-accept-payment{font-size:.85rem;color:var(--muted);margin:8px 0;padding:8px 0;border-top:1px solid var(--border)}.seller-accept-trade-count{font-size:.85rem;color:var(--muted);margin-bottom:8px}.qr-scanner-overlay{position:fixed;top:0;right:0;bottom:0;left:0;z-index:400;background:#0a0a0aeb;display:flex;align-items:center;justify-content:center;padding:16px}.qr-scanner-panel{width:100%;max-width:420px;color:#fff}.qr-scanner-header{display:grid;grid-template-columns:1fr auto 1fr;align-items:center;margin-bottom:12px}.qr-scanner-close{justify-self:start;background:none;border:none;color:#ffffffd9;cursor:pointer;font-size:.95rem}.qr-scanner-hint{text-align:center;font-size:.9rem;color:#ffffffbf;margin-bottom:12px}.qr-scanner-viewport{width:100%;min-height:280px;border-radius:12px;overflow:hidden;background:#111}.qr-scanner-viewport video{border-radius:12px}.qr-scanner-upload{display:block;width:100%;margin-top:16px;text-align:center}.qr-scanner-error{margin-top:12px;text-align:center}.support-direct-page{display:flex;flex-direction:column;min-height:calc(100vh - var(--bottom-nav-h) - 48px)}.support-direct-header{display:flex;align-items:center;gap:12px;padding:12px 0 16px;border-bottom:1px solid var(--border);margin-bottom:12px}.support-direct-back{background:none;border:none;font-size:1.25rem;color:var(--primary);cursor:pointer;padding:4px 8px}.support-direct-avatar{width:44px;height:44px;border-radius:50%;object-fit:cover}.support-direct-agent{display:flex;flex-direction:column;gap:2px}.support-direct-online{font-size:.8rem;color:var(--accent)}.support-direct-online:before{content:"● ";font-size:.65rem}.support-messages-direct{flex:1;min-height:280px;max-height:none}.support-reply-form-direct{display:flex;gap:8px;align-items:center;margin-top:auto;position:sticky;bottom:calc(var(--bottom-nav-h) + 8px);background:var(--bg);padding-top:8px}.support-reply-form-direct input{flex:1;padding:12px 14px;border:1px solid var(--border);border-radius:999px}.support-msg-content{flex:1;min-width:0}.support-msg-avatar{width:32px;height:32px;border-radius:50%;object-fit:cover;flex-shrink:0}.support-chat-agent-avatar{width:36px;height:36px;border-radius:50%;object-fit:cover}